BUSINESS ETHICS

Business ethics is the accepted set of moral values and corporate standards of conduct in a business organization. The specifics of what this actually means can vary from one organization to another.

What should be included in an ethical code of conduct designed for an e-commerce company ?

Audenletters employees and managers must respect the present ethical code.

We can only use professional website during work hours. Some of websites are blocked.
We want that employees stay focused on their jobs, the goal is to increase the productivity. The personal mobile phone are prohibited at work.
We think that a good company need to have principles : the respect between employees is very important, violence, bad words, harassment moral, sexual and racism are forbidden at work and can be seriously punished.
We ensure two breaks of 10 minutes per day for each salaries.
Audenletters data base can’t be use as personal title.
We guarantee a clean and comfortable workplace for the well-being of our employees because we reckon that work in a healthy place is good for productivity.
In the logic of sustainable development, we install recyclable waste.
We favor the fair trade, our letter are built by a small producer who is paid directly by the company.
To answer the problems of our customers, an after-sales service is set up six days a week.
We guarantee a complete security for customer’s data with a security of payments. For that, we use the label BBB/SLL, (Better Business Bureau and Secure Socket Layer – System) that encrypts information that is transmitted between the customer and Web server. The goal is to show at our customers that we are trustworthy.